As a young student travelling around the world on borrowed money (think credit cards and student loans) some 15 years ago, I fell in love with Virgin Atlantic. I remember travelling with Virgin to New York in Economy and for once not feeling short-changed by an airline simply because Business Class was out of my reach. I find that most airlines make economy passengers feel like they've drawn the short straw with bad service, terrible food and impatient and highly irritable cabin crew members. Virgin Atlantic was and still is a class apart.
The staff are polite and helpful, the food is delicious and identifiable (no small feat believe me). On a recent flight I had a beef casserole and was dreading being presented with brown slodge with lumpy bits but instead I got chunks of beef and vegetables that I could actually chew. For me the most impressive thing about flying Virgin is the incredible choice you get with their in-flight entertainment. From countless movies to tv shows, documentaries, music playlists for all tastes and genres. There were atleast two Nigerian films on the in-flight programme as well as ofcourse some Bollywood and numerous Hollywood blockbusters.
When I think of Virgin Atlantic, I think of a company that takes customer service seriously; no effort is spared to make you feel special whether you paid $500 for your ticket or $5000. Each time I've flown with Virgin, I've been adequately fed and watered - with an incredibly wide choice of soft and hard drinks, regular rounds of snacks, filling main meals that look like something you'd make at home or eat in a restaurant, they even serve Gü deserts now and ofcourse while you watch your films, there's the round of delicious icecream. This time they even finished with a sweet treat of lovehearts at the end of the flight as we were landing, which both reminded me of my childhood and why I LOVE flying Virgin. As I left the plane I felt more than happy to part with my spare change for their charity, I like to think of it as a tip for great service.
An eight hour flight on Virgin Atlantic just seems to whizz by which makes me think that if I ever find myself booking a 20 hour flight to some far flung place it will have to be with Virgin, the airline that's definitely got it!
http://www.youtube.com/watch?v=Hbib-A6NpW8&playnext=1&list=PLB3F886FFE1802B04
Tuesday 28 June 2011
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